Shipping policy

Thank you for choosing Molly Shine.

At Molly Shine, we want every order to arrive smoothly and securely. Our team carefully handles each order from preparation through shipment so you can enjoy a simple and reliable shopping experience.

Please review the shipping information below before completing your purchase.

Order Processing

Orders are prepared after payment has been successfully confirmed.

Most orders are processed within 1–3 business days, Monday through Friday, excluding weekends and public holidays.

During promotional events, holidays, or periods of unusually high order volume, processing may take slightly longer.

Once your package has been dispatched, a shipping confirmation email with tracking information will be sent to you.

Shipping Options

United States

Applicable shipping charges will be displayed automatically at checkout.

Tracking Information

After your order leaves our facility, you will receive a tracking number by email.

Please allow up to 48 hours for the carrier's tracking system to begin showing updates.

If you do not see your shipping confirmation, please check your spam or junk folder before contacting us.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

Molly Shine cannot be responsible for delivery problems resulting from:

• Incorrect or incomplete addresses
• Missing apartment or unit information
• Address changes submitted after fulfillment begins
• Additional carrier charges caused by incorrect information

If you need to make an address correction, contact us as soon as possible. We will make every reasonable effort to help, but changes cannot be guaranteed once an order has been processed.

Separate Shipments

For fulfillment purposes, products from the same order may occasionally be shipped in separate packages.

If this occurs, each package may have its own tracking number and shipping notification.

Delivery Delays

Estimated delivery schedules may occasionally be affected by circumstances outside our control, including:

• Severe weather
• Carrier interruptions
• Public holidays
• High shipping volumes
• Transportation disruptions
• Other unexpected logistical circumstances

We appreciate your patience if your delivery takes longer than expected.

Lost or Damaged Packages

If your package appears to be lost, arrives damaged, or contains missing items, please contact our Customer Care Team as soon as possible.

To help us investigate, please provide:

• Order number
• Full name
• Photos of the shipping package
• Photos of the item(s)
• A description of the issue

Our team will review the information and assist with the appropriate next steps.

Contact Us

For questions about shipping or your order:

Email:
vip@mollyshine.com

Business Information

Molly Shine

13897 SW 114th Cir
Dunnellon, FL 34432
United States

Business Correspondence Only – Not a Return Address